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Stay Warm. Look Chic.
New Sweater Collection
Discover our latest sweater collection crafted to keep you cozy, stylish, and confident all season long. Soft to the touch, endlessly versatile, and perfect for any occasion, these sweaters are your new go-to for everyday comfort with a fashion-forward edge.
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FREQUENTLY ASKED QUESTIONS
We only ship to the UK.
CurrentlyFree Shippingapplies on every order.
- Processing Time: Orders are handled within 1-2 business days (Monday to Friday) after being placed.
- Transit Time: Once processed, shipping typically takes 4 -6 business days (Monday to Friday) for delivery within the United Kingdom.
- Total Delivery Time: Please allow 5 - 8 business days from the time your order is placed to receive your purchase.
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We excluded countries we can not ship to, from checking out. This means if you are able to check-out, we can ship to your country
What are the return rules?
We offer a 30-day return policy for all orders. If you're not satisfied, you can return your item within 30 days of delivery for a exchange. Items must be unworn, unused, and in their original packaging.
To start a return, contact us at support@Shophie&Clair.com or use our contact form. Once your return is approved, we’ll provide further instructions.
You can contact us through our support page! We will be happy to assist you.
Quality Checked Products
Not satisfied with your purchase? No worries! You have 30 days to return your item for a full refund or exchange.
Free UK delivery
Enjoy free shipping on all orders! No hidden fees, no extra costs—just effortless shopping delivered to your doorstep
Reliable
Our customer service team is here to help! Reach us Monday to Friday from 9 AM to 6 PM and Saturday from 9 AM to 1 PM. We're closed on Sundays, but we'll be back to assist you the next business day!