Privacy beleid
Last updated: August 24, 2025
This Privacy Policy describes how Sophie&Claire (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.sophieandclaire.co.uk (the “Site”) or otherwise communicate with us (collectively, the “Services”). “You” and “your” refers to any user of our Services.
By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated “Last updated” date.
What We Collect and Why
Personal Information You Provide
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Name, address, phone number, email
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Order and payment information
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Account login details
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Any messages or support enquiries
Automatically Collected Data
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Usage data (pages viewed, clicks)
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Device/browser information
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IP address
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Cookies and similar technologies (see Shopify’s Cookie Policy)
Third-Party Sources
We may receive data from:
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Shopify
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Payment processors
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Marketing partners
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Analytics or advertising tools
How We Use Your Information
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To process and fulfil your orders
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For account creation and management
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Customer service and communication
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Marketing and promotional content (where permitted)
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Detecting fraud and securing our services
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Service improvement and personalisation
Disclosure of Your Information
We may share your information with:
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Service providers (e.g., Shopify, payment processors)
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Marketing and business partners
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Affiliates and group companies
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Legal authorities if required
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In business transfers such as mergers or sales
We do not sell your personal data or share sensitive data without your consent.
Cookies and Tracking
We use cookies to:
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Operate and improve the Site
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Remember your preferences
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Analyse user behaviour
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Serve personalised ads
You can manage or disable cookies in your browser settings.
Children’s Privacy
Our services are not intended for children. We do not knowingly collect personal data from anyone under 16.
Security and Data Retention
While no system is 100% secure, we take appropriate measures to protect your data. We retain personal data only as long as necessary for legitimate purposes.
Your Rights
Depending on your location, you may have the right to:
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Access or correct your data
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Delete your personal information
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Withdraw consent
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Request data portability
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Limit or object to processing
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Manage email preferences via the unsubscribe link
To exercise your rights, please email us at privacy@sophieandclaire.co.uk.
Complaints
If you are unhappy with how we handle your data, please contact us at the details below. You may also contact your local data authority.
International Users
We may process your information outside your country, including in the UK, EU, or United States, using legal safeguards such as Standard Contractual Clauses.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
📧 privacy@sophieandclaire.co.uk
Sophie&Claire